Support
FAQ
The brand, the clothing and everything that happens after you place an order.
The brand
SOLSTICE IN PARADISE is a fashion brand built around duality, transformation and the tension between opposite states.
Light and darkness. Rise and fall. Pain and beauty. Collapse and rebirth.
The idea of the solstice represents a point of extremity, the moment something reaches its limit and begins to transform.
Paradise is not presented as a place you simply arrive at.
It represents something personal that can be built, claimed and transformed.
MAKE PARADISE YOURS is an invitation to define it for yourself.
It represents one of the central ideas behind the brand.
Opposites are not separate. Light has meaning because darkness exists.
Strength can exist beside vulnerability. Beauty can exist beside pain.
The clothing is designed around that tension.
This information is being finalised. Contact us and we will confirm the current policy for your order.
Yes.
The visual language of SOLSTICE IN PARADISE explores contrast, transformation, identity and the relationship between opposing states.
Read the philosophyProducts
Each product page holds the available product information, imagery, colours, sizes and care information for that piece.
Where a detail has not been supplied for a product, it is left off the page rather than filled in.
Availability depends on current stock and product configuration, shown live on each product page.
This information is being finalised. Contact us and we will confirm the current policy for your order.
Sizing and fit
Use the size information available on each product page.
Fit depends on the specific product. Check the individual product information for the piece you are looking at.
Where a piece is configured as unisex, that is stated on its product page. Otherwise, refer to the sizing shown for that product.
Orders
You should receive an order confirmation at the email address used during checkout.
Contact support as quickly as possible with your order number. Changes cannot be guaranteed once processing has begun.
This information is being finalised. Contact us and we will confirm the current policy for your order.
It appears in your order confirmation email.
Shipping
Please allow up to 14 business days for delivery unless otherwise displayed during checkout.
Tracking information will be sent by email when available.
They may.
Local duties and taxes are determined by the destination country and are outside the control of SOLSTICE IN PARADISE.
Shipping informationReturns
Contact us as soon as possible after receiving your order to request a return.
Return informationUnworn, unused, unwashed and in original condition.
Contact support with the order number and clear photographs so the issue can be reviewed.
This information is being finalised. Contact us and we will confirm the current policy for your order.
Care
Always follow the care information supplied with the specific garment.
Care differs between pieces, so there is no single instruction for the whole range.
Contact
Send us a message and include your order number where relevant.
Contact pageMake paradise yours.
